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volume = " ",
}

@misc{ cps3487563,
peer = "false",
firstauthor = "Justin W. Owens",
title = "Trick or Tweet: How Usable is Twitter for First-Time Users?",
author = "Justin W. Owens and Kelsi Lenz and Stephanie Speagle",
year = "2009",
url = "http://www.surl.org/usabilitynews/112/twitter.asp",
note = "The source of this article is Usability News, a Wichita State University newsletter produced by their Software Usability Research Laboratory (SURL). While the study is smale in scale, the research methodology appears sound.",
}

@conference{ ggg2683721,
peer = "true",
firstauthor = "Haewoon, Kwak",
title = "What is Twitter, a Social Network or a News Media?",
author = "Haewoon, Kwak and Changhyun, Lee and Park, Hosung and  Moon, Sue",
year = "2010",
url = "http://delivery.acm.org/10.1145/1780000/1772751/p591-kwak.pdf?key1=1772751&key2=1722446721&coll=portal&dl=GUIDE&CFID=90698807&CFTOKEN=83625318",
booktitle = "19th International World Wide Web (WWW) Conference",
address = "Raleigh, North Carolina",
month = "April",
}